Lingo Review

In the crowded market place of both old and new VoIP providers, Lingo (by Primus) truly stands out. Thanks to its reliable call quality, multiple features, prompt customer service and, above all, unmatchable plan rates, Lingo is fast becoming the preferred VoIP provider for most users.

Call Quality

Feature-laden providers can be useless if the call quality is poor. Thankfully this is not the case with Lingo. While all VoIP call quality is largely dependent on the user’s internet connection quality, tests have proven that Lingo usually records the best audio quality among competitors under the same test conditions.

Set up

Setup is very simple with Lingo’s plug-and-play type adapter. All you have to do is connect the supplied router to your normal home phone and plug it in to your broadband modem. After that, Lingo is ready to use.

Customer Service

From the very beginning Lingo has always given their customers top most priority. This is reflected in the consumer-centric schemes that they run as well as their 30 day money back guarantee program. Membership entails access to 24/7 toll-free customer and technical support service. Most queries are resolved promptly and efficiently and almost always within the SLA time periods. Users can also view and modify their account information online.

Product Features:

Emergency Calling Facility
By routing emergency calls to the local Public Safety Answering Point near your registered address, Lingo acts in the same manner as 911 emergency services. Lingo was the first VoIP provider to offer this all important service.

Fax Capability on Business Plans
Recognizing that businesses often need to fax as much as they call, Lingo has added 500 free fax minutes to their business plans. Additional usage is charged at 3 cents per minute.

Virtual Phone Number
Allows users to have an international number in a country other than where they are based. All calls made and received within the same country are then treated at par with local calls, cutting rates drastically.  

Local Number Porting
Rather than holding multiple numbers, users can opt to transfer their regular phone number to Lingo by filing a request and authorization letter with them.

Other General Features
In addition to the special features described above, Lingo offers all the other basic VoIP facilities including:

• Caller Number and Name Identification
• Call Waiting
• Call Forwarding
• Conference Calling
• Voicemail (By Email as audio attachment)
• Speed Dialing
• Simultaneous Ringing (of multiple incoming calls)

Call Plans

In this department, Lingo has been unbeatable right from the time of its launch. Current promotion offers free shipping, activation and first month of usage – all of which add up to $100 USD worth of savings. Lingo’s 30 day money back guarantee program allows new users to try the product at no actual cost if they choose to terminate the service. Here’s a break up of some of their most popular plans:

• Chatter Box Monthly Plan: Unlimited calls to USA and 22 other countries at $21.95 per month. This is the lowest monthly plan rate offered by any player.
  
  
• Annual Plans: Unlimited calls to USA and Canada throughout the year at $195.00 USD per year.
  
  
• Home Plans: Three different offerings basis type and frequency of calling. Lingo Link at $7.95 USD per month; Small Talk at $14.95 USD per month and the Chatterbox plan already mentioned.
  
  
• Business Buzz Plan: Unlimited calls to USA, Canada and Puerto Rico at $49.95 USD per month and low international rates to other countries.
  
  
• International Plans: Unlimited calling to the US, Canada, and Puerto Rico through the Global Gabber Plan priced at $34.95 USD per month. Users also get 300 free call minutes to Mexico, China, Japan and UK.
  
  
• Asian & European Plan: Unlimited calling to Western Europe, Asia, Israel and parts of Russia and Mexico at $79.95 USD per month

All in all, a fantastic power-packed service that offers unmatched quality at the lowest rates – Lingo is highly recommended!